Refund Policy

Nejo Studios · Last updated November 12, 2026

14-day refunds

Nejo Studios offers a full refund if you request it within 14 days of a Read Aloud Ready subscription payment, including a renewal payment. This applies to both monthly and annual subscriptions, including if you simply change your mind.

How to request a refund

Visit paddle.net to request a refund from Paddle, our Merchant of Record. Have the email address used at checkout and your order or receipt details ready. You can also ask for assistance through our help centre. Paddle processes refunds and can explain the status and time needed for the funds to reach your original payment method.

Cancellation and access

Cancelling a subscription stops future renewals; it does not itself request a refund. Without a refund, you retain access through the paid-through date. If a payment is refunded, access associated with that payment may end. To stop future charges, cancel using the Cancel button in your account or ask Paddle to cancel as part of your refund request.

Your rights

This policy does not limit mandatory consumer rights, or any refund rights under Paddle’s Refund Policy. See our Terms and Conditions for subscription details.